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WARRANTY INFORMATION


WHAT THE BROILMASTER WARRANTY COVERS

BROILMASTER builds the most durable grills known to man, and as proof of that we give one of the most comprehensive warranties known to the business. From the date your gas grill is purchased for use, BROILMASTER will make available, at our factory, a free replacement for any defective part covered by the warranty. Specific parts have specific limitations, and most are warranted only if the grill is used as a residential grill. Some parts carry a lifetime warranty (such as the porcelain-coated cast iron cooking grids, the cast aluminum grill body and the stainless steel carts and mountings), the stainless steel bowtie burners have a pro rated I5-year warranty, and all other items have a limited two-year warranty; ask your Broilmaster dealer to give you a copy of the Broilmaster warranty for details.

IF YOU HAVE A PROBLEM WITH YOUR GRILL

1. Contact your BROILMASTER dealer, if you cannot locate your dealer, call or write BROILMASTER Technical Service Department as indicated below.

2. If you do not receive satisfactory service from the dealer within a reasonable time, write BROILMASTER Technical Service Department and include the date you purchased your grill, its model and serial numbers, the name and address of the dealer from whom it was purchased, and a description of the problem you are having. Furnish a dated proof of purchase if your grill is within its warranty period.

3. In years 6-I5, ail burner warranty claims are to be submitted by consumer directly to BROILMASTER in Florence, Alabama, along with a copy of a dated receipt or bill of sale covering the purchase of the grill.

Technical Service Department
BROILMASTER PREMIUM GAS GRILLS
A Division of Martin Industries, Inc. 
3OI E. Tennessee Street - Florence, Alabama 35630 
Phone: 256-767-0330 - Fax: 256-740-5192

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.


To avoid personal injury or property damage, the product described on this website must be installed, operated and maintained in strict compliance with the instructions packaged with the product and all applicable building or fire codes. Contact local building or fire officials about restrictions and installation inspection requirements. All photographs on this web site are for illustrative purposes only and are not intended for, nor should they be used as a substitute for the instructions packaged with the unit. Appearance and specifications of the product are subject to change without notice.

 

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